Frequently Asked Septic System Questions
How often should I pump my tank?
The recommended intervals on septic pumping for a family of 4 living on a 1000-gallon conventional tank or a 500 GPD aerobic tank are every 3 years.
Do Ridx and other additives give you any benefit?
Per Texas A&M research, the products that are advertised to help septic systems are of no benefit. Nothing takes the place of septic pumping.
Where do I get information on my septic system?
Depending on the age of the system, the County Environmental Health Office should have a design for your property with the specifications of your septic system on file.
Why can’t you pump from a clean out in the yard?
To pump a septic system, you have to physically stick the hose into the contents of a septic tank.
A clean out is designed to help identify where a blockage in the line is if you ever have a backup in the house. There is no possible way to pull a vacuum on a septic tank through a cleanout.
What happens if I don’t pump my tank out?
When septic systems are not pumped out on a regular basis, the sludge will build up in the tank and will cause failure to the drain field or to the pump, depending on what type of septic you have on the property.
When buying a home, should I get the septic inspected?
Absolutely! The reason being that septic can be costly to repair or even replace. Would you buy a used vehicle without letting someone qualified look it over? A septic inspection lets you as the buyer have peace of mind that your septic does not have any issues, and you know exactly where it is and whether all components are functioning properly.
How do I schedule an appointment?
Please call or text Chris at 830-743-2090. We are on a first-come, first-served basis. We are usually a couple of days out on work.
Does Craig’s Septic offer maintenance contracts for aerobic septic systems?
No, we are not licensed maintenance providers. Depending on your location and the brand of aerobic system you have, we can refer you to a licensed septic maintenance company.
What do I do when I get a septic alarm?
Silence the alarm and call immediately. The alarms go off for a reason; your tank needs to be looked at by a septic professional to identify the problem.
Do I need to be home when I make an appointment?
Not unless there are special circumstances like dogs in the yard, gates that need to be unlocked, or if the septic system is in an area with restricted access. If you would like to be home, we would love the chance to meet you and visit about your septic system.
How do I pay?
We take most credit cards, checks, or cash. Payment is expected upon completion of services.
Why does my septic system smell?
If you get a strong odor, your system is not working properly. A technician will need to come out and check the system to try to identify what is causing the smell.
Ready to Learn More or Schedule a Service?
If you have questions about your septic system or need expert assistance with locating, pumping, inspections, or repairs, Craig’s Septic Pumping & Repairs is here to help. Contact us today to speak with our knowledgeable team, schedule a service appointment, or request a free estimate. Trust the local experts in Bulverde, TX, to keep your septic system running smoothly and efficiently!
